BUY YOUR PACKAGE IN ADVANCE AND BE THE FIRST TO RECEIVE THE PHOTOS, IN ADDITION TO PAYING LESS FOR IT! With the advance package, you guarantee all your high-resolution photos at the event at a discount and you still start receiving the photos before the event is available. Attention: Before downloading, you must send a photo for facial recognition and effective the package. Access the My Orders section on our website or in the Fotop app and enter this number to receive your photos. Delivery of the photos: Transfer your photos directly through the app, in addition, in your registered e-mail, you will be notified when your photos are available for download. The photos can be delivered within 3 days after the publication of the event, in high resolution digital format (3,000 pixels on the largest side). As long as they have photographers uploading the photos. Note: Look for facial recognition to find all your photos and for a number when visible. The minimum number of photos guaranteed in the package is 10 photos per athlete. After entering the number, the package becomes personal and non-transferable. If you find photos of yourself among the unidentified files, you must contact sac@fotop.pt, stating the code of the photo (s) (located below the photo) within 7 days after the event so that your order can be reprocessed. Cancellation policy and Refund: If you wish to cancel the order, the request must be made up to 3 days in advance of the event through the email sac@fotop.pt There will be no cancellation after this period. If you do not have the minimum quantity of 10 photos offered, you must request a refund within 30 days after the event through sac@fotop.pt and provide the order number. Refund requests will not be accepted after this period. Refund and cancellation will be made within 30 days of the request using the payment method used in the order. Thank you!